FAQS

1What is the benefit of pure soy wax candle?
At Rama Candles, we pride ourselves in delivering you candles that will undoubtedly find a comfortable place in your home. This means that during every step of the crafting process – from selecting the wick and scents and pouring the wax, to choosing the holder – we place careful thought into the ingredients and materials used to construct our quality candles. We always strive to uphold the utmost care and proficiency to the scent, craftsmanship, appearance, and design of our products, so that you can enjoy the most exquisite scents and the most delightful experiences that life brings. Rama Candles is unique because we use an environmentally-friendly manufacturing process designed to ensure there is almost no waste of materials. Instead of paraffin wax, our eco-friendly candles are crafted with vegetable wax, which produces less black smoke after they burn for a long period of time.
2Is many fracturing process environmentally friendly?
Rama Candles is unique because we use an environmentally-friendly manufacturing process designed to ensure there is almost no waste of materials. Instead of paraffin wax, our eco-friendly candles are crafted with vegetable wax, which produces less black smoke after they burn for a long period of time.
3Delivery Information
We use third-party carriers to ship our products to you. Estimated delivery dates are estimates only. Your order may arrive before or after the estimated delivery date. Depending on the size and availability of products and/or your order, your order may be delivered to you in several shipments. We are not responsible for the loss of any products once the order has been shipped to the delivery address you provided.
4Submitting information to the Site
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Where our Site enables you to post review or communicate with us and/or other users of the Site, you may not use the Site to transmit harmful or offensive (e.g., violent, obscene, discriminatory, defamatory or otherwise illegal) communications or material which might otherwise bring us or the Site into disrepute. Although we reserve the right to monitor, edit, review or remove reviews, comments, discussions, chats, postings, transmissions and similar communications on the Site from time to time, we are under no obligation to do so and assume no responsibility or liability arising from any Content posted on the Site nor for any error, omission, infringement, defamatory statement, obscenity, or inaccuracy contained in any such information. Our right to use submissions or other material provided by you is non-exclusive, freely transferable and worldwide so you shall be entitled to use your own material yourself subject to applicable law.
You represent and warrant that any Content you submit to us is and shall be your own original work and has been lawfully provided to us and that you have all necessary consents to provide this to us and that we shall be entitled to disclose your name or username with any such Content. You agree that you waive all moral rights you may have in any such Content but that any personal data you supply with your Content may, if we choose to do so, be used by us as described in our Privacy Policy.
5Accuracy of information and availability of the Site
While we use reasonable efforts to include accurate and up-to-date information on the Site, we do not represent, warrant or promise (whether expressly or by implication) that any Content is or remains available, accurate, complete and up to date, free from bugs, errors or omissions or fit or suitable for any purpose. Any reliance you may place on the information on this Site is at your own risk and we may suspend or terminate operation of the Site at any time at our sole discretion. Nothing in these Terms shall operate to prejudice any mandatory statutory requirement or your statutory rights. Content on the Site is provided for your general information purposes only and to inform you about us and our products and news, features and services which may be of interest. It does not constitute any type of advice and should not be relied on for any purpose. While we make commercially reasonable efforts to ensure that the Site is available, we do not represent, warrant or guarantee in any way the Site's continued availability at all times or uninterrupted use by you of the Site.
6Links and third party websites
The Site may contain links to third party websites. These links are provided for your convenience only. We have no control over third party websites and accept no responsibility for any content, material or information contained in them. The display of any link to any third party website does not constitute an endorsement of such third party's website, products or services. Your use of a third party website will be governed by any applicable terms of that third party website.
7How you may change or delete your information?
Please contact us at any time if you want any information specifically about you removed from our database. Please also contact us if you want to correct or update your personal information as contained in our database.