Privacy Policy

Privacy Policy



Last Updated: July 5, 2019
Protecting and respecting the privacy of your personal information is of the upmost importance to Candle Material Supply Inc. operating as Rama Candles (“Rama Candles”, “we”, “us”, “our”). This Privacy Policy describes how we collect, use and share your information when you use or make a purchase from our website located at ramacandles.com (the “Site”). It also explains how we use cookies and similar technologies. By using the Site you agree to be bound by the terms and conditions of this Privacy Policy.
We may change our Privacy Policy from time to time. If we make changes to our Privacy Policy, we will notify you by posting the updated Privacy Policy and revising the “Last Updated” date above. Where appropriate, we will also notify you of any changes by e-mail. We encourage you to review this Privacy Policy frequently to stay informed about our privacy practices. By continuing to use the Site after the changes are made, you agree to be bound by the revised Privacy Policy.

What information do we collect?

Information you provide to us
We may collect various information from you, including your first and last name, address, telephone number, email address and subject of inquiry, your interaction with our Site and social media sites, and other information you provide to us. We may collect this information in various ways, including when you purchase products from the Site, through your interaction with the Site and through your communications with us. In addition, when you purchase products from the Site, we and/or our third party service provider collect your credit card details.

Cookies

We may use “cookies” for authentication, analytics, performance, functional and marketing purposes. A cookie is a piece of data stored on the computer hard drive or memory containing information about the user.
We also use third-party service providers, such as Google Analytics, which use cookies or other technologies to record information about you or your activity. This may include your IP address, browser type, device and system information, the web page you visited before accessing the Site, date and time stamps and other similar information and interactions with the Site.
You may modify your browser’s settings so that your browser stops accepting cookies or prompts you before accepting a cookie. If you do not accept cookies, you may still use the Site, but certain areas or features may not function properly.
Interest-Based Advertising / Remarketing
We or our third-party advertising providers may use cookies (small text files) and small pixel files (small images) to keep track of your browser so that you will be recognized when you visit other websites where our third-party advertising providers may show you advertisements from us based on your visit to our website. Some of these advertisements may be customized to particular products and services that you viewed or they may be based on inferences about products and services that you might be interested in. This is called "interest-based advertising".
You can opt out of these interest-based advertising campaigns by turning off cookies in your browser, as described above. Please note that if you opt-out of interest-based advertising you may still see advertisements from us on other websites. However, they will not be customized based on your browsing history on our website.

How do we use your information?

We use your information to provide products and services and to manage our business operations. For example, we may use your personal information for the following purposes:
• to fulfill orders of, and your payment for, products or services you request from us;
• to provide and improve our Site;
• to communicate with you about your request;
• to register your account and authenticate you when you log into account;
• to administer the Site;
• to personalize and improve your experience;
• to protect the security or integrity of our Site and our business;
• to collect debts owed to us; and
• to provide or offer updates, promotions and announcements.

How do we share your information?

We may share the information we collect from you as follows:
• if you post any information on the Site, such as reviews or comments, the information may be published on the Site;
• we may use third-party service providers to help us provide, analyze and improve the Site (including, but not limited to, development, data storage, maintenance, marketing, analytics and payment processing);
• if we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you via email and/or a prominent notice on our website of any change in control or use of your personal information, or if either become subject to a different privacy policy;
• we may share information about you as permitted or required by law, for example with regulators and law enforcement agencies; and
• we may share aggregated demographic or otherwise non-personal information with our partners, such as usage statistics of the Site.

How you may change or delete your information?

Please contact us at any time if you want any information specifically about you removed from our database. Please also contact us if you want to correct or update your personal information as contained in our database.

Additional Information

Links
The Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Site.
Storage of Personal Information
Your personal information may be stored by us or our service providers inside or outside of Canada. If your personal information is used or stored outside of Canada, it may be subject to the laws of the country in which it is stored.
Security
We follow generally accepted standards to protect your personal information. For example, our Site is encrypted and protected using SSL. However, no method of electronic transmission is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Additional Protections for Minors
The Site is not directed at individuals under the age of 18 years and we do not knowingly solicit or collect personal information from these individuals. If you become aware that a minor has provided us with personal information, please contact us at the email address below and we will take steps to delete such information.
Contact Us
If you have any questions about this Privacy Policy or your personal information, you may contact us at info@ramacandles.com.